Privacy Policy

Last updated: 5 August 2026

borrowedseats (“we”, “us”) hires chairs and tables for events. This policy explains how we handle your personal data when you use borrowedseats.com or hire from us.

Who we are

Data controller: borrowedseats. Contact: hello@borrowedseats.com · 07917 400837.

What we collect

• Contact details (name, email, phone, company)
• Event and venue information (dates, times, addresses, access notes)
• Quote and booking details (products, quantities, payment status)
• Technical data (cookies — see our Cookie Policy)

Why we use your data

• To provide quotes, confirm bookings, deliver and collect hire items
• To process payments via our payment provider (Stripe)
• To communicate about your hire (email, phone)
• To meet legal and accounting obligations

Lawful bases: contract performance, legitimate interests (running our hire business), and consent where required (e.g. non-essential cookies).

Who we share data with

• Payment processing: Stripe (card payments)
• Email delivery: our email service provider
• Hosting and database: Supabase / Vercel (infrastructure)

We do not sell your personal data.

Retention

We keep enquiry and booking records for as long as needed to fulfil the hire, handle disputes, and comply with tax and legal requirements (typically up to 7 years for financial records).

Your rights

Under UK GDPR you may request access, correction, erasure, restriction, or portability of your data, and object to certain processing. Contact hello@borrowedseats.com. You may complain to the ICO (ico.org.uk).

Security

We use industry-standard measures to protect data in transit and at rest. Payment card details are handled by Stripe — we do not store full card numbers.